Contact Us

Hostel Reservations & Information

Got a question about our hostels? Check out our list of Frequently Asked Questions!

You can also contact our hostels in Canada directly by email or by phone, or simply book your stay online. If you book direct, you'll get the best rates and choices our hostels have to offer.

Member Services

If you have any questions or concerns about the HI membership, its benefits and validity, please contact us. 

Travel Trade and Membership Sales Agents

Questions about becoming a third party reseller of our hostels and memberships, please contact us at sales@hihostels.ca

Media Inquiries

Members of the media can contact our Public Relations department at media@hihostels.ca

Got a Question?

No worries, we haven't met a traveller who doesn't - and that's why we're always ready to help. Go ahead, ask. 

 

Our Network

HI Canada is composed of three regional associations and one national office. Each regional association is responsible for hostel operations and membership activities within its territory.  

The Pacific Mountain Region covers Western Canada, from BC to Manitoba as well as the Yukon, Northwest Territories and Nunavut.

The provinces of Ontario and Quebec are managed by the HI Quebec and Ontario Region and HI Atlantic services Nova Scotia, New Brunswick, Prince Edward Island and Newfoundland & Labrador.

Pacific Mountain Region

Suite 300 - 761 Cardero Street
Vancouver, BC V6G 2G3
Fax: 1.604.684.7184

Quebec and Ontario Region

3514, avenue Lacombe, Montréal
Quebec H3T 1M1
Fax: 1.514.731.1715

Atlantic Region

1253 Barrington Street, Halifax
Nova Scotia B3J 1Y3
Fax: 1.902.422.0116

Did You Know?

Staying at a hostel reduces your travel footprint. At many hotels, stuff like the electricity and water you use results in an estimated 50 kg of greenhouse gas emissions each night you stay. At a hostel, those emissions are more like 5 kg per night.

Did You Know?

In Canada, a lot of our electricity is hydro-generated, straight from water: a renewable resource. But be extra vigilant in saving electricity in Alberta, Saskatchewan and Nova Scotia where the electrical grids are reliant on burning hydrocarbons.

Did You Know?

Massive herds of caribou used to roam Jasper National Park but their numbers are dwindling. HI Mt Edith Cavell closes each winter to help protect these fragile herds because human activity creates tracks in the snow, making it easier for wolves to hunt the caribou that live in this protected area.