Book Your Stay

Book Your Stay

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  • Guests

Book Your Stay

No fees. No deposit.

Got a question?

Here are the answers to the questions that everyone is asking. In fact, we'd like to think that we have all the answers. So, if you think you have a question that will stump us, give it your best shot.

General
Booking
Membership
What is a hostel like?
What ISN'T a hostel like?
Aren't youth hostels just for, well, youth?
Speaking of kids, I am travelling with mine, any advice?
Speaking of grandparents, I am traveling with mine and I think I lost them - any advice?
What's better - the top or bottom bunk?
Can you book without being a member?
Why should I book on hihostels.ca?
What’s your cancellation policy?
Do I need to book accommodation in advance?
​ Is there a limit to how long I can stay?
I've tried to book online, but it says there's no space available - are there any other options?
Can locals stay at HI hostels?
I'm leaving on a trip soon. Will I receive my membership card on time?
My membership card was stolen/lost? How do I replace it?
My membership is expiring soon, what do I do?
I'm no longer a youth. Can I still be a member?

You haven't answered my question.
What do I do?

Ask louder! No, give us a call or send us an email and we'll be happy to help you out.If we don't know the answer to your question (it's never happened), we'll gladly point you in the direction of someone who does.